Legal
Terms of
Service.
Plain terms for the agencies that run on House.
This is the agreement between your agency and Zeus Systems LLC, doing business as House. We wrote it to be read. If anything is unclear, ask us at support@allinhouse.ai before you agree.
Last updated November 10, 2026
1. Who these Terms cover
These Terms of Service (the “Terms”) are an agreement between Zeus Systems LLC, a Florida limited liability company doing business as House (“we,” “us,” “our”), and the business that uses House (“your agency,” “you,” “your”).
They cover the House application, its demo sandbox, and the support we give you (together, “House”).
House is built for businesses. Use it only for your agency’s work, never for personal, family, or household purposes.
If you accept these Terms for an agency, you confirm that you are at least 18 and are authorized to commit that agency to them. If you are not authorized, please do not accept them or use House.
Your agency accepts these Terms when it signs up, accepts an order that refers to them, clicks to agree, or uses House. If your agency and Zeus Systems LLC have signed a separate written agreement that covers House, that agreement wins wherever the two conflict.
2. Key words
- Users
- The people your agency gives an account in House, such as owners, admins, managers, HR, and team members.
- Portal guests
- People outside your agency, such as staff at your brand clients, whom your agency invites to review work in House.
- Customer Data
- Everything your agency, your users, and your portal guests put into House, plus what House brings in from services you connect. That includes records about clients, projects, tasks, people, candidates, finances, and conversations.
- AI provider
- An artificial intelligence company, such as OpenAI, Anthropic, or Google, whose models your agency uses through House with its own API key.
- Third-party service
- A product House connects to that we do not own, such as Gmail, Outlook, Google Calendar, Google Docs, Slack, Klaviyo, a meeting recorder, or a webhook address you set up.
- Service data
- Information about how House runs and gets used, such as page loads, errors, feature usage, and response times. It never includes the contents of Customer Data.
3. Accounts and access
Your agency’s admins create accounts for users and decide what each user can see and do. Portal guests see only what your agency shares with them.
You are responsible for all activity under your agency’s accounts, for choosing who gets access, and for removing access when someone leaves. Keep passwords private, and give every person their own account.
If you suspect that someone has used an account without permission, tell us right away at support@allinhouse.ai.
We may lock an account that shows signs of misuse or compromise, to protect your agency and other customers. When we do, we will tell you why and help you restore access.
4. Your data
Your agency owns its Customer Data. Nothing in these Terms moves any rights in it to us.
You allow us to host, copy, process, transmit, and display Customer Data only as far as we need to run, secure, support, and maintain House, to carry out your instructions and your users’ actions, and to meet our legal obligations. This permission ends when we delete the data under section 13.
We handle Customer Data on your behalf. We do not sell it. We do not use it to train artificial intelligence models. We look at it only to give support you ask for, keep House secure, fix problems, or meet a legal obligation.
Customer Data often describes people: your team members, job applicants, and the staff of your clients. You are responsible for having a lawful basis to put their information into House, for giving any notices and getting any consents the law requires, and for the accuracy of what you add.
5. Service data
We collect service data to run, secure, and improve House, to plan capacity, and to learn which features help agencies most.
We may use service data, and information that has been combined and stripped of anything identifying your agency or any person, for any lawful purpose, including after these Terms end. We will never publish anything that identifies your agency or your users without your permission.
6. Acceptable use
You and everyone using House through your agency must use it lawfully and as these Terms allow. Do not do any of the following, and do not help anyone else do them:
- Send spam, unsolicited bulk messages, or any message that breaks anti-spam or privacy law through a mailbox or channel connected to House. House helps you run your agency. It is not a platform for sending campaigns.
- Upload or link to malware, or to anything designed to damage or disrupt a system.
- Scan, probe, or test House for weaknesses, or get around any security measure, usage limit, or access control, without our written permission first. If you find a security problem, please report it to support@allinhouse.ai.
- Copy, decompile, or reverse engineer House, or try to extract its source code, except where the law gives you a right to do so.
- Pull data out of House with scrapers, bots, or other automated tools, except through features we offer for that purpose.
- Resell, rent, or sublicense House, or run it for other businesses. Inviting your own portal guests is fine.
- Use House to build or train a competing product, or to copy its features, design, or content.
- Put payment card numbers, bank login details, government identification numbers, health records, or information about children under 16 into House. House is not designed for these kinds of information.
- Use House to harass, deceive, or impersonate anyone, or to store or share unlawful content or content that infringes someone else’s rights.
- Load House so heavily, or use it in such a way, that its performance suffers for other customers.
If use of House breaks this section, we may remove the content involved or suspend access under section 12.
7. AI in House
House includes Homi, an AI assistant. Users can talk with it and ask it to propose supported changes to records. Homi can also prepare drafts on its own, on a schedule or when something happens in House, such as a weekly client report that follows instructions your agency sets.
Homi runs on the AI provider your agency chooses, using an API key your agency or one of its users adds. House picks which of that provider’s models to use for each kind of work, unless someone at your agency chooses another. The provider bills the owner of the key directly for that usage. It is not part of your House fees.
To answer a user or prepare a draft, House sends the provider the request and the context Homi needs: for example, recent conversation, records the person Homi is working for is allowed to see, and data from services your agency has connected, such as Slack, Klaviyo, or Google Docs. The provider handles that information under the key owner’s own agreement with it. Which provider and which kind of account to use is your decision. Some providers treat submitted content differently on free accounts than on paid ones, so read your provider’s terms before you add a key.
Drafts Homi prepares on its own never change records and are never sent to your clients. A person at your agency reads each one and decides what to do with it.
We are not responsible for an AI provider’s service, availability, pricing, or handling of data.
AI output can be incomplete, out of date, or wrong. Check it before you rely on it. When Homi proposes a supported change to records, House shows the change for review before it applies, and each user’s permissions still apply. Your agency is responsible for the changes its users approve and for how it uses any output.
If you connect House to an outside AI app, that app’s own terms and pricing govern your use of it.
8. Integrations
House can connect to third-party services, such as Gmail, Outlook, Google Calendar, Google Docs, Slack, Klaviyo, meeting recorders, and webhook addresses you set up. When you connect one, you authorize House to exchange Customer Data with it as the connection needs, for example to read or send email, read calendar events, documents, or campaign results, post messages, or deliver data to the address you chose.
Each third-party service is run by its own company, under its own terms and privacy practices. We do not control those services and are not responsible for them. Their owners can change or stop them at any time, which can stop a House connection from working. We work to keep connections running but cannot promise that any connection will stay available.
You can disconnect a third-party service at any time. Data already sent to it stays under that service’s terms.
9. Portal guests and careers pages
Your agency decides whom to invite as portal guests and what to share with them. You are responsible for your portal guests’ use of House in the same way as for your users.
House can publish your job postings on public careers pages and collect applications for your agency. Your agency is responsible for what its postings say, for following employment and hiring law, and for how it reviews, keeps, and uses applicants’ information. We handle applications only on your agency’s behalf.
10. Plans and billing
Fees. Your agency pays the fees for its plan as shown at allinhouse.ai/#pricing when it signs up, or as stated in an order it accepts. Pricing is based on the number of billable clients in your account. A billable client is a client marked active or onboarding.
How we count. We count billable clients on each billing date, and that count sets the charge for the period starting that day. A client added partway through a period counts from the next billing date.
Payment. Fees are charged monthly in advance, in US dollars, through our payment provider, to the payment method on file. You authorize us to charge that method each period until you cancel. Fees do not include taxes. Your agency pays any sales, use, value-added, or similar taxes that apply, except taxes on our income.
AI usage. AI providers bill your agency for usage directly. House fees do not include it.
Failed payments. If a payment fails, we will tell you and try again. If fees are still unpaid 14 days after that notice, we may suspend your agency’s access until they are paid. We keep your Customer Data during a suspension.
Price changes. We may change our prices. We will email you at least 30 days before a change affects you, and the new price will start with your first billing period after that notice period ends. If you do not accept it, you can cancel before it starts.
Fees are not refundable, except where these Terms say otherwise.
11. Cancelling
Your agency may cancel at any time. An admin cancels by emailing support@allinhouse.ai from the email address on their House account.
Cancellation takes effect at the end of the billing period you have already paid for. You keep full access until then, and we will not charge you again. We do not refund or credit partial periods, unused time, or clients removed during a period.
12. Suspending or ending service
We may suspend some or all of your agency’s access, with notice when we reasonably can, if fees remain unpaid as described in section 10, if use of your account breaks section 6 or puts the security or stability of House or other customers at risk, or if the law or a court order requires it. We will keep a suspension as narrow as we can and lift it once the cause is fixed.
Either party may end these Terms if the other materially breaches them and does not fix the breach within 15 days of written notice. We may end them right away if a breach by your agency cannot be fixed, or if your agency breaks section 6 more than once. If your agency ends these Terms because of our breach, we will refund any prepaid fees for the time after the end date.
We may also stop providing House to your agency for any other reason, by giving at least 30 days’ written notice. In that case we will refund any prepaid fees for the time after the end date.
When these Terms end, your agency’s right to use House ends, and section 13 explains what happens to your data. Sections 4, 5, 10 (for fees already owed), 13, 15, 16, 19, 20, 21, 22, and 24 continue to apply after the end.
13. Your data when you leave
For 30 days after your service ends, an admin may ask for a copy of your agency’s Customer Data by emailing support@allinhouse.ai. We will deliver it within 30 days of the request, in common formats that other software can read, such as CSV or JSON. Uploaded files come back in their original formats.
Once that 30-day window closes, we delete your agency’s Customer Data from House’s live systems within the next 30 days. Any copies held in backups are deleted as those backups expire on their normal schedule, and stay protected until then. We keep only what the law requires us to keep, along with records of payments and of your agreement to these Terms.
While your service is active, admins can delete individual records in House, and can ask us for a copy of your Customer Data at any time.
14. Preview features
We may offer features labeled preview, beta, early access, or something similar, including a demo sandbox. They come as they are, may have more problems than the rest of House, may change or end without notice, and are outside any availability or support commitment in these Terms. Using them is your choice.
Anything entered into a demo sandbox can be deleted at any time. Use only made-up information there.
15. Ownership and feedback
House belongs to us and our licensors, including its software, design, text, graphics, and the House name and logo. While your agency’s subscription is active, and as long as it follows these Terms, we give your agency a limited, non-exclusive right to use House for its own business. Your agency may not transfer that right. We keep every right these Terms do not expressly give you.
If you send us ideas, suggestions, or other feedback, we may use them freely, without paying you or owing you anything. You never have to send feedback, and we never have to act on it. Sending feedback gives us no rights in your Customer Data.
16. Confidentiality
Each of us may receive non-public information from the other that is marked confidential or that a reasonable person would see as confidential. Your Customer Data is always your confidential information. Our unreleased product plans, preview features, and any pricing offered only to you are ours.
The party receiving confidential information will use it only to carry out these Terms or exercise its rights under them, will share it only with employees, contractors, and advisers who need it and are bound to protect it at least as well, and will guard it with at least reasonable care.
These duties do not cover information that becomes public without the receiving party’s fault, that the receiving party already had or created independently, or that it lawfully received from someone free to share it.
If the law or a court requires disclosure, the receiving party may disclose what is required, after first telling the other party where the law allows, so the other party can seek protection.
17. Security
We use administrative, technical, and organizational safeguards designed to protect Customer Data, suited to the kind of information House holds, and we strengthen them as House grows. No system is perfectly secure, and we cannot promise that unauthorized access will never happen.
If we confirm that someone accessed or disclosed your agency’s Customer Data without authorization through a breach of our systems, we will notify your agency’s admins without undue delay, share what we know, and take reasonable steps to contain the breach and limit its harm.
Security is shared work. Your agency is responsible for its users’ passwords, for who has access and with which role, for the security of its own devices and connected third-party accounts, and for the API keys it adds.
18. Availability and changes
We work to keep House available and fast, but we do not promise uninterrupted service or any particular uptime. House may be unavailable during maintenance or updates, during outages at the infrastructure providers it runs on, or because of events outside our control.
House will change over time as we add, change, and remove features. If we remove a feature that is a core part of the plan your agency pays for, we will tell you at least 30 days in advance.
19. Promises and disclaimer
Each party confirms that it has the authority to enter into these Terms.
Your agency confirms that it has the rights it needs to put Customer Data into House and to let us use that data as these Terms describe, and that doing so will not break the law or infringe anyone’s rights.
EXCEPT FOR THE PROMISES THESE TERMS MAKE EXPRESSLY, HOUSE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE MAKE NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY. WE SPECIFICALLY DISCLAIM IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT PROMISE THAT HOUSE WILL BE UNINTERRUPTED, FREE OF ERRORS, OR SECURE, OR THAT AI OUTPUT OR DATA FROM THIRD-PARTY SERVICES WILL BE ACCURATE.
20. Limits of liability
NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, OR FOR BUSINESS INTERRUPTION, CAUSED BY OR CONNECTED WITH THESE TERMS OR HOUSE, EVEN IF IT KNEW SUCH DAMAGES WERE POSSIBLE.
EACH PARTY’S TOTAL LIABILITY FOR ALL CLAIMS CAUSED BY OR CONNECTED WITH THESE TERMS OR HOUSE IS LIMITED TO THE FEES YOUR AGENCY PAID US FOR HOUSE DURING THE 12 MONTHS BEFORE THE FIRST CLAIM AROSE. MORE THAN ONE CLAIM DOES NOT RAISE THIS LIMIT.
THESE LIMITS APPLY WHATEVER THE LEGAL THEORY, INCLUDING CONTRACT, TORT, AND NEGLIGENCE. THEY DO NOT LIMIT YOUR AGENCY’S DUTY TO PAY FEES, YOUR AGENCY’S DUTIES UNDER SECTION 21, EITHER PARTY’S LIABILITY FOR FRAUD OR WILLFUL MISCONDUCT, OR ANY LIABILITY THAT THE LAW DOES NOT PERMIT TO BE LIMITED.
21. Covering claims
Your agency will defend Zeus Systems LLC and its members, employees, and contractors against any claim, demand, or legal action brought by someone else, and will pay the resulting damages, settlements, costs, and reasonable attorneys’ fees, to the extent the claim comes from: your Customer Data; the use of House by your users or portal guests; messages or data sent through third-party services you connected; or your agency’s breach of these Terms or of the law.
We will tell your agency promptly about any such claim, let it control the defense and any settlement, and cooperate at its expense. Your agency may not settle a claim in a way that admits fault on our part or puts obligations on us without our written consent, which we will not refuse unreasonably. We may take part in the defense with our own lawyer, at our own cost.
22. Resolving disputes
Talk first. If a dispute comes up, the party raising it will send the other a written notice describing it: to us at support@allinhouse.ai, and to your agency at an admin’s email address. We will both try in good faith to settle it for 30 days before either of us files a lawsuit. This step does not delay urgent court relief under the last paragraph of this section.
Governing law. Florida law governs these Terms and any dispute about them or about House, without regard to rules that would apply another place’s law. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Courts. Any lawsuit must be filed only in the state courts in Pinellas County, Florida, or in the United States District Court for the Middle District of Florida, Tampa Division. Each party agrees to the personal jurisdiction and venue of those courts.
EACH PARTY GIVES UP ITS RIGHT TO A JURY TRIAL IN ANY LEGAL ACTION CAUSED BY OR CONNECTED WITH THESE TERMS OR HOUSE. EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS OWN NAME, NEVER AS A PLAINTIFF OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Urgent relief. Either party may ask any court with jurisdiction for an injunction or similar order to protect its intellectual property or confidential information, or to stop a breach of section 6.
23. Changes to these Terms
We may update these Terms. We will post each new version on this page and change the “Last updated” date.
For a material change, we will email your agency’s admins at least 30 days before it takes effect. A change that the law requires, or that only covers a new feature, may take effect sooner.
If your agency does not accept a material change, it may cancel before the change takes effect, and we will refund any prepaid fees for the time after that date. If your agency keeps using House after the change takes effect, the updated Terms apply.
24. General terms
Transfer. Neither party may transfer these Terms without the other’s written consent, except that either party may transfer them, with notice, to a successor in a merger, an acquisition, or a sale of all or most of the business or assets these Terms relate to. Any other attempted transfer has no effect.
Events outside our control. Neither party is responsible for a delay or failure caused by events beyond its reasonable control, such as natural disasters, war, strikes, government action, or failures of internet, hosting, or power providers. This does not excuse a duty to pay fees.
Notices. We send notices to the email addresses of your agency’s account owner or admins, or inside House. Your agency sends notices to support@allinhouse.ai. An email notice takes effect the day it is sent, unless the sender receives a delivery failure.
Relationship. The parties are independent businesses. These Terms create no partnership, joint venture, employment, or agency relationship between them, and they give no rights to anyone else.
Publicity. We will not name your agency as a customer, or use its name or logo in our marketing, without its permission.
Trade rules. Your agency will follow United States export control and sanctions laws when it uses House. It confirms that neither it nor any of its users is on a United States government restricted-party list or located in a country under a comprehensive United States embargo.
If part of these Terms fails. If a court finds any part of these Terms unenforceable, that part will be changed only as much as needed to make it enforceable, and the rest stays in force.
No waiver. Choosing not to enforce a right, or waiting to enforce it, does not give it up.
Whole agreement. These Terms, together with any order your agency accepts and any separate agreement described in section 1, are the full agreement about House. They replace earlier discussions and proposals. If an order conflicts with these Terms, the order controls for that order. Terms printed on a purchase order or similar document your agency sends do not apply.
Electronic agreement. Agreeing to these Terms electronically binds the parties as fully as signing on paper. Section titles are for easier reading and do not change the meaning of the text.
25. Contact
Questions about these Terms, notices, cancellations, and requests for your data all go to one place.
Zeus Systems LLC, doing business as HousePinellas County, Florida, United States
support@allinhouse.ai