Answers
Ask about a client, a deliverable, or a conversation. Homi finds the relevant context in House and the sources your agency connects.
Chapter 01 / Homi
Homi connects all.
Homi is the AI assistant inside House. Ask about the work, review proposed changes, and put repeat drafting on a schedule—with a person deciding what happens next.
Built for ecommerce email agencies.
The conviction behind Homi
AI is an amplifier of Human expression.
What Homi does.
Updates
Dictate your day into Homi with Wispr Flow, or type a recap. Homi proposes task, stage, and deadline updates for you to review and apply.
Reports
Homi drafts weekly client reports from Slack conversations, Klaviyo results, and the deliverables in House. You review and send.
Briefs
Homi drafts a brief for a flow or campaign item using client context and your linked SOPs and trainings. You review it before using it.
QA checks
Homi checks a deliverable against your agency’s guidance, including its copy doc and Klaviyo details when connected. It flags issues for your team to review.
Sales handovers
When a won deal is handed off, Homi drafts the client context, promises, and open questions for the delivery team to review.
Recovery plans
When a client is marked At risk, Homi drafts a plan from their recent work, conversations, and health signals. The account manager reviews the next steps.
Morning breakdowns
Each weekday, Homi brings you what’s due, overdue, and urgent, with a link to your work. You choose the time.
From Homi · Cedar Goods
A first draft, already on the desk.
- Every Monday
- Weekly client reportSlack conversations, Klaviyo results, and deliverables in House, following your reporting SOP. A draft with a Check before sending section.
- After a won-deal handoff
- Sales handover bundleBrand context, promises, open questions, and first steps for the delivery team to review.
- When client health turns At risk
- Recovery planAn internal draft for the people responsible for the relationship.
- Each morning
- Due, overdue, and urgentA personal breakdown built from the work itself. This list uses no AI.
Bring the agency’s thinking to the next deliverable.
On a flow or campaign work item, Draft a brief brings together the item, its parent brief, client details, dates, and linked SOPs and trainings. The result stays on the item. Use this brief lets a person compare it with the existing notes and choose Replace or Add below.
A QA check can start from a button or a configured stage move. It checks the work against the agency’s guidance, with its linked Google Doc or pasted copy, and read-only Klaviyo campaign or flow details when connected. Findings stay with the item; a QA found issues mark calls for a person’s attention. A check is assistance, not a guarantee that the work is ready to send.
Useful context. Deliberate boundaries.
The agency sets up the jobs.
Admins choose the job, SOP, schedule or trigger, and recipients. Scheduled and work-item jobs use the agency’s chosen provider and model, with daily, weekly, and monthly spending caps.
People keep their access.
Team meetings and 1:1 context are opt-in. A 1:1 is limited to its two participants, and Homi receives its summary and action items, never its transcript. Private notebooks and review answers stay outside Homi.
A few useful distinctions
Does Homi send reports to our clients?
No. House prepares the report draft. A person reviews it and sends it to the brand. Handover bundles and recovery plans are internal drafts too.
Does connecting Klaviyo let Homi change a campaign?
No. The Klaviyo connection is read-only. It supplies reporting results and, when enabled for QA, details about the linked campaign or flow.
Does Homi read every channel and document?
No. Your agency chooses which client Slack channels Homi can read, and it only reads channels you belong to. For a QA check, a linked Google Doc is read through your own connected Google account. Homi does not get access to your whole workspace or Drive.
Homi, in the whole House
More time in your unique gift.
Homi’s purpose is to help carry the work around the work, so your team can give more attention to its craft and relationships. Useful assistance gives people time and context to develop what they do best.
A useful draft needs something to draw on. Published SOPs and trainings give Homi the agency’s way of working.
Follow the knowledge into the workKeep exploring